Just had this error today when resubmitting a game that didn't have any errors last time I attempted to submit. I have tried re-downloading the key.der file and have also tried modifying the keystore using the existing keystore and the create new keystore options to no avail.
The thing is you need to always submit with the same keystore. When you initially create the key store back it up. Because you'll always want to use that keystore to update your app. If you lose your keystore, you need to make a new key store. Losing the keystore also requires that users uninstall the app before they can get updates.
Thanks for the reply, how would you best advise to go about this, as I don't have the initial key that I used. I didn't think it would be a problem as my first attempt never got through submission so nothing would need to be updated in the first place.
You will have to advise users that already downloaded to first uninstall before updating. And then on your next submit generate a key and back it up in 3 safe places.
My game has not been on the Ouya store yet. It hasn't got through the submission phase and no one has downloaded it. Plus I cannot submit the game due to this error.
(If I sound cranky please believe me I'm not, I appreciate the help you're giving).
If nobody has installed your game yet, you'll be fine. After you are approved, submit a new build with the key store quick before anybody downloads and you'll be good to go.
Ah hey I've been meaning to get a hold of you. I think maybe your Java isn't getting compiled. And so the game doesn't launch on start. Maybe we can screenshare and I can get you fixed up.
Smithereens
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OUYA Inc | Android Developer
Skype: tgraupmann_prey
http://github.com/ouya/docs
http://github.com/ouya/ouya-sdk-examples
Check out the latest docs for your game engine: [setup] [adobe air] [android] [clickteam fusion] [construct 2] [corona] [libGDX] [game maker] [html5] [marmalade] [monogame] [unity] [unreal]
Use caution when setting [persistent wireless mode].
OUYA Inc | Android Developer
Skype: tgraupmann_prey
http://github.com/ouya/docs
http://github.com/ouya/ouya-sdk-examples
Check out the latest docs for your game engine: [setup] [adobe air] [android] [clickteam fusion] [construct 2] [corona] [libGDX] [game maker] [html5] [marmalade] [monogame] [unity] [unreal]
Use caution when setting [persistent wireless mode].
(If I sound cranky please believe me I'm not, I appreciate the help you're giving).
OUYA Inc | Android Developer
Skype: tgraupmann_prey
http://github.com/ouya/docs
http://github.com/ouya/ouya-sdk-examples
Check out the latest docs for your game engine: [setup] [adobe air] [android] [clickteam fusion] [construct 2] [corona] [libGDX] [game maker] [html5] [marmalade] [monogame] [unity] [unreal]
Use caution when setting [persistent wireless mode].
OUYA Inc | Android Developer
Skype: tgraupmann_prey
http://github.com/ouya/docs
http://github.com/ouya/ouya-sdk-examples
Check out the latest docs for your game engine: [setup] [adobe air] [android] [clickteam fusion] [construct 2] [corona] [libGDX] [game maker] [html5] [marmalade] [monogame] [unity] [unreal]
Use caution when setting [persistent wireless mode].
OUYA Inc | Android Developer
Skype: tgraupmann_prey
http://github.com/ouya/docs
http://github.com/ouya/ouya-sdk-examples
Check out the latest docs for your game engine: [setup] [adobe air] [android] [clickteam fusion] [construct 2] [corona] [libGDX] [game maker] [html5] [marmalade] [monogame] [unity] [unreal]
Use caution when setting [persistent wireless mode].
Fully tested the game on the Ouya and it runs perfectly.
Would love some hands on help though if you are willing to organize a screenshare, let me know how to go ahead with this.