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Ouya bricked with "Type password to decrypt storage"

karthikkarthik Posts: 4Member
in General Discussion
My console was hanging frequently while using XBMC. When this happens, I reboot by power cycling the console as there was nothing else that seemed to recover it. This happened today as well and I power cycled. Upon reboot, Ouya asks me to  "Type password to decrypt storage" and refuses to boot. I have tried power cycling it a few times but this is the only thing I see. I do not have any USB stick plugged in, and I connect through Ethernet cable and HDMI. My console is a brick now. How do I recover?

Please help. I wish I had never ordered this piece of junk :(

Comments

  • karthikkarthik Posts: 4Member
    I suppose no one knows, and Ouya reps don't care. Oh well .. I've packed up the device in its box. Back it goes to the store, if they accept it.
  • Rabid1Rabid1 Posts: 39Member
    You got to be a little more patient. On other Android devices I have seen this or the similar reboot/encrypt loop it means a corrupt userdata partition. Normally the fix would be to do a factory reset from recovery, which you can;t yet. Next would be to try running fastboot  "fastboot erase userdata" and if that didn't work reflash the stock firmware first. In the case of some A10 devices they actually had bad NANDS. Probably your best bet right now if you really are in a hurry is to swap it at the store.
  • PiersPiers Posts: 680Member
    At least try Factor Reset in the Manage/System/Advanced section and see if this helps.  If it doesn't I'm not sure what the issue might be, but we are investigating here.
  • karthikkarthik Posts: 4Member
    Piers, to factory reset through the menu, I need to be able to boot into the home screen which is not happening now.

    Rabid1, I understand there might be help if I wait long enough, but I want to make sure I return before the 15 day limit Best Buy has given me. I thought about an exchange, but seeing the software quality this device has been released with, I'm not comfortable anymore. The idea of being able to develop for TV, and the ability to run xbmc excited me, but as you guessed right, I am not prepared to sit and wait until the company fixes all their issues.
  • PiersPiers Posts: 680Member
    You can do factory reset via android advanced settings.  Are you able to dismiss the message you get on boot and go to android backend?  This is the only issue I've seen on this front, karthik, though I understand your frustration. 
  • Rabid1Rabid1 Posts: 39Member
    edited July 2013
    karthik I get it, trust me. I have been trying the trick posted earlier to get into ouya recovery by using I + sysrq but it looks like that was removed. One thing you could try is using adb ot force the reset with:
    adb shell recovery --wipe_data

    Post edited by Rabid1 on
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