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Store Upload stuck "Still verifying apk..."

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Comments

  • schleinzerschleinzer Posts: 8Member
    Hi Piers,

    mhmmm... I'm happy that it worked now, but I had quite the same problem the last time I wanted to post an update. So it seems to be more critical than just a "nudge here and there".

    Being a developer myself, I know and hate unreproducable bugs quite like you do, but I would really appreciate if you could make the submission process less error-prone.

    Having that said, THANK YOU for your great service with fast responses even on weekends!
  • schtruckschtruck Posts: 6Member
    Can you unlock my Still Verifying Status, i need to add the 3 screenshots and now want to push it for a review please.
  • PiersPiers Posts: 680Member
    Looks like both of you, schtruck and schleinzer, have games submitted now.  Think we're good (knock on wood).  Trouble is we may have this state of things past retail, maybe, given deadlines.  It's not a blocker, just a frustration.  We understand, sorry about it but we will fix it.
  • Headup_GamesHeadup_Games Posts: 15Member
    We still get the same error, resubmitted it several times now.
    "Still verifying" for some time, then "Connection timed out"..

    We planned to get the game up in the store before June 25th..
  • Headup_GamesHeadup_Games Posts: 15Member
    Working now after several more attempts :)
  • PiersPiers Posts: 680Member
    Glad it worked.  Believe me, wish this wasn't an issue this week!
  • pixelheartpixelheart Posts: 1Member
    Hi guys! Ive been trying to upload my apk for 3 days now and I still get "Connection timed out"  :(
  • PiersPiers Posts: 680Member
    Will clear our your apk this morning pixelheart.  Anyone with "Connection timed out" post here, we'll move it along manually.  Hope to have fix soon.
  • MagnesusMagnesus Posts: 304Member
    edited June 2013
    Again stuck at "Still verifying apk..." (after submitting new version).
    Post edited by Magnesus on

  • PiersPiers Posts: 680Member
    Should be all set.  "Still verifying apk..." and "Connection timed out" should be way better now.  Give it at least 30-60 min. before posting here for now, and I'm monitoring backend as well.
  • schoendevelopschoendevelop Posts: 14Member
    Me too... Want to update my game and its always 15 minutes "verifying" and than the connection is "timed out". Tried this 5 times now, over one hour, and still stuck.
  • ShielsShiels Posts: 119Member
    Also getting the same issue.
  • PiersPiers Posts: 680Member
    Seems to have cleared, but you have error where the image size is incorrect, should be 732x412
  • ShielsShiels Posts: 119Member
    Just tried again now with the corrected file and it timed out again. Can it be cleared by the team?
  • ShielsShiels Posts: 119Member
    Oops never mind, works now.
  • gubatrongubatron Posts: 2Member
    Trying to submit our FrostWire app, and we're getting this error (July 9th 2013, 4:45pm EST)
  • gubatrongubatron Posts: 2Member
    update: after hitting the submit button like 4 times, error went away.
  • nicbiondinicbiondi Posts: 19Member
    I am now getting this error (March 27, 2014).  Is this something I should re-submit, wait, or contact support?  It doesn't seem clear based on the previous posts in this sub.

    Thanks!
  • BuddyBuddy Posts: 183Member
    @nicbiondi: Are you still stuck in this state?  PM me if you need more help.
  • nicbiondinicbiondi Posts: 19Member
    Thanks for your help Buddy!  I just re-uploaded it and it's working now.
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