Can we please get official word re: shipping?

124

Comments

  • iSlandFaceiSlandFace Posts: 39Member
    Lol at this guy ^
  • liceisbadliceisbad Posts: 9Member

    See also the accompanying blog post: http://www.ouya.tv/60-days-to-launch/

    I wonder, by "As of today, we plan on making our final delivery in May" does that include pre-orders? It'd be kinda silly if pre-orders arrive after the OUYA hits retail
    If they get it done in the first week of May, they still get 3 weeks left to handle the pre-orders. Time will tell.
  • jayderyujayderyu Posts: 110Member
    Volte6 said:
    They didn't say it would take 8 weeks for delivery, they said their final delivery would be May - that could mean May 1 or May 31, but it didn't say 8 weeks.  And how is the fact that they are going to start using more companies for manufacturing/shipping non-information?

    I appreciate your optimism though. It's adorable. So far I've been pretty dead on in my predictions... we should do a gambling game :)
    Actually others have commented prior to your "dead on" that delivery situation was based on what others have said. Nothing you have stated is any where near "dead on". Your claims of they haven't shipped were false. Your claims of no production were false. Production started, shipping started. Not to the extent any one wants, but that doesn't mean they didn't keep to what they said. Shipping starts March 28. Done.

    However the whining did indeed work. There was a post giving out details(so they did listen)..... however, did you notice that as soon as details about how and shipping orders were done. That in fact that lead to whining over different aspects.

    Keeping all this shipping in mind. When I heard about the Kickstarter project for the Ouya. I didn't "donate" to purchase a product. I "donated" in hope to help a company produce a product. If the entire project failed I would have accepted that I would get nothing out of it. The fact they made it through R&D, through to production  is marvellous news. I am being rewarded due to there success. instead let us be appreciative in the work they have done rather than complain about wiggly situation of choosing a poor release date for manufacturers.

    This could leave to another avenue of gaming. Let us not be bothered about holiday delays.

    Question the paradigm you believe in
  • KonajuGamesKonajuGames Posts: 560Member
    Volte6 said:
    So far I've been pretty dead on in my predictions... 
    Really?  Let's see... you claimed
    • there were problems preventing the shipping of devices.  Miss #1.
    • "they don't hold up their end (of the Kickstarter deal)".  Actually, they started shipping in the month they estimated they would.  Miss #2.
    • "there is clearly an unexpected hiccup that isn't being expressed".  Julie has now clearly stated their delivery plans.  No hiccups.  Miss #3.
    • "they actually haven't produced all units, so literally cannot be shipping them out." Production is an ongoing thing.  They have repeatedly said that devices started shipping on March 28, which you appear to ignore.  Miss #4.
    I'll stop now.  There are many more I could list, but this is getting tiring.
  • liceisbadliceisbad Posts: 9Member
    Volte6 said:
    So far I've been pretty dead on in my predictions... 
    Really?  Let's see... you claimed
    • there were problems preventing the shipping of devices.  Miss #1.
    • "they don't hold up their end (of the Kickstarter deal)".  Actually, they started shipping in the month they estimated they would.  Miss #2.
    • "there is clearly an unexpected hiccup that isn't being expressed".  Julie has now clearly stated their delivery plans.  No hiccups.  Miss #3.
    • "they actually haven't produced all units, so literally cannot be shipping them out." Production is an ongoing thing.  They have repeatedly said that devices started shipping on March 28, which you appear to ignore.  Miss #4.
    I'll stop now.  There are many more I could list, but this is getting tiring.
    Miss #1 - No steady flow of shipments.

    Miss #2 - Rare cases and they chose the very last moment of the month.

    Miss #3 - The delivery plan was not clear previously.

    Miss #4 - Refer to Miss #2 + They didn't ship enough, it means that they didn't produce enough.


  • vinny75vinny75 Posts: 19Member
     
    Volte6 said:
    So far I've been pretty dead on in my predictions... 
    Really?  Let's see... you claimed
    • there were problems preventing the shipping of devices.  Miss #1.
    • "they don't hold up their end (of the Kickstarter deal)".  Actually, they started shipping in the month they estimated they would.  Miss #2.
    • "there is clearly an unexpected hiccup that isn't being expressed".  Julie has now clearly stated their delivery plans.  No hiccups.  Miss #3.
    • "they actually haven't produced all units, so literally cannot be shipping them out." Production is an ongoing thing.  They have repeatedly said that devices started shipping on March 28, which you appear to ignore.  Miss #4.
    I'll stop now.  There are many more I could list, but this is getting tiring.

    #1 - They proved they could ship small quantities (i.e. development units) but they have not proven they can handle large quantities necessary to bring the product to the retail market, or even fulfill existing orders.

    #2 - It was estimated delivery in March 2013 not shipping - and picking the last day before a holiday, shouldn't have taken too much thought to realize that was a bad idea

    #3 - No it is not, tweets from @playouya and @juhrman contradict the KS shipping update.

    #4 - They shipped 1,200 dev units in one day (http://www.kickstarter.com/projects/ouya/ouya-a-new-kind-of-video-game-console/posts?page=2) - there is absolutely no evidence they came remotely close to that for shipping retail units in even the first week.

  • jayderyujayderyu Posts: 110Member
    edited April 2013

    Really?  Let's see... you claimed
    • there were problems preventing the shipping of devices.  Miss #1.
    • "they don't hold up their end (of the Kickstarter deal)".  Actually, they started shipping in the month they estimated they would.  Miss #2.
    • "there is clearly an unexpected hiccup that isn't being expressed".  Julie has now clearly stated their delivery plans.  No hiccups.  Miss #3.
    • "they actually haven't produced all units, so literally cannot be shipping them out." Production is an ongoing thing.  They have repeatedly said that devices started shipping on March 28, which you appear to ignore.  Miss #4.
    I'll stop now.  There are many more I could list, but this is getting tiring.
    Miss #1 - No steady flow of shipments.

    Miss #2 - Rare cases and they chose the very last moment of the month.

    Miss #3 - The delivery plan was not clear previously.

    Miss #4 - Refer to Miss #2 + They didn't ship enough, it means that they didn't produce enough.


    #1. Does not invalidate the original statement. Infact you only confirm that the "dead on" is a missed prediction. The difference is. That it's not meeting "your" what you find acceptable criteria. This does not represent a failure of the Kick starter project.

    #2. Last moment is very common. This does not invalidate spirit or written statement. This is just the same old. "NOW"

    #3. I don't think a delivery plan was ever really mentioned as part of kickstarter. Of course now that a delivery plan is made. That just lead to complaints... maybe there was good reason not to mention that. Now instead of 1 complain of lack of transparency. There seems to be 4. go figure.

    #4. keeps on running on pure speculation. Where in fact vinny points out that 1200 units were produced in one day. After that it's pure guessing if they were shipped or not. Also even if they had 60k units. There is no way to ship that many in one day for a small company. They are not MS, don't treat them like MS.

    The only thing that sucked was the chosen day. Right before a series of holidays. That was the only real bad choice. So how about we all drop it now. They will get here when they do. 

    edit: . I think the release of the early backers. Is too early. Personally from what i'm hearing at least another month before pushing out backer models... but oh well. that's not going to happen.
    Post edited by jayderyu on
    Question the paradigm you believe in
  • liceisbadliceisbad Posts: 9Member
    jayderyu said:

    Really?  Let's see... you claimed
    • there were problems preventing the shipping of devices.  Miss #1.
    • "they don't hold up their end (of the Kickstarter deal)".  Actually, they started shipping in the month they estimated they would.  Miss #2.
    • "there is clearly an unexpected hiccup that isn't being expressed".  Julie has now clearly stated their delivery plans.  No hiccups.  Miss #3.
    • "they actually haven't produced all units, so literally cannot be shipping them out." Production is an ongoing thing.  They have repeatedly said that devices started shipping on March 28, which you appear to ignore.  Miss #4.
    I'll stop now.  There are many more I could list, but this is getting tiring.
    Miss #1 - No steady flow of shipments.

    Miss #2 - Rare cases and they chose the very last moment of the month.

    Miss #3 - The delivery plan was not clear previously.

    Miss #4 - Refer to Miss #2 + They didn't ship enough, it means that they didn't produce enough.


    #1. Does not invalidate the original statement. Infact you only confirm that the "dead on" is a missed prediction. The difference is. That it's not meeting "your" what you find acceptable criteria. This does not represent a failure of the Kick starter project.

    #2. Last moment is very common. This does not invalidate spirit or written statement. This is just the same old. "NOW"

    #3. I don't think a delivery plan was ever really mentioned as part of kickstarter. Of course now that a delivery plan is made. That just lead to complaints... maybe there was good reason not to mention that. Now instead of 1 complain of lack of transparency. There seems to be 4. go figure.

    #4. keeps on running on pure speculation. Where in fact vinny points out that 1200 units were produced in one day. After that it's pure guessing if they were shipped or not. Also even if they had 60k units. There is no way to ship that many in one day for a small company. They are not MS, don't treat them like MS.

    The only thing that sucked was the chosen day. Right before a series of holidays. That was the only real bad choice. So how about we all drop it now. They will get here when they do. 

    edit: . I think the release of the early backers. Is too early. Personally from what i'm hearing at least another month before pushing out backer models... but oh well. that's not going to happen.
    #1 & #2 - They were not completely honest. They did ship some of them on 27th March, so that they can tell everyone "Look, we did start shipping on March" (technically they did) but then no more shipment. No sign of things actually went smoothly. Now (finally), we know it might extends into May.

    #3 - Things are not as smooth as people expected and they are not entirely honest. Plenty of room for complaints there.

    #4- vinny points out they are capable of shipping 1200 at once. So surely they can ship more than this in 1 week if they have enough console produced.


  • ItsJustACItsJustAC London, EnglandPosts: 66Member
    edited April 2013

    vinny75 said:
    ItsJustAC said:
    vinny75 said:
    ItsJustAC said:
     
    Boxer8 (if they still carry that name) made a console and said they would deliver it, that is what they are doing and set to do. The point about higher paying backers is a nonsense - the reward wasn't priority thus not part of the deal.

    Completely wrong. My reward for being a backer was early delivery - not less than a month before it hits retail.
    I don't see how. 

    If you have written down in stone an exact delivery month (not an estimation), and that you somehow get priority over me (a £75 backer with a simple order) regardless of technicality or backer number fair enough. 

    Otherwise, you are getting the console cheaper and earlier than people who will get it at the official launch, and cheaper and earlier than those with a pre-order. 

    I just get the sense that the comments here are largely coming from personal anticipation and impatience bubbling over as opposed to the reality. So far I haven't seen a compelling case to say Ouya are in the wrong.

    They couldn't make a projection of exact pre-release day in a mere 8 month dev cycle, and didn't lie saying they could. Kinda get over it? If they do you a serious wrong I'm not holding anyone back...
    I'm not getting it cheaper as an LE backer I paid more than the retail version and there was never any mention that pledging more would increase shipping - as others have mentioned on the KS page, they would not have pledged more nor bought extra controllers had they known. And as others have mentioned, you don't rev up production of the standard version then reset to produce LE then go back to standard - very inefficient.
    Right, never replied to your post.

    I see you couldn't fine evidence that you deserve your console first, because you don't. Your pledge amount has no promise of priority over me so no deal has been broken.

    You will also get it before the official launch, so again no deal has been broken there. So don't even think of calling me 'completely wrong' when those factors are not even debatable. 

    If you don't get it before retail then there would be a broken promise. A month before, 2 months, 3 months was not outlined in the deal. The deal was delivering the console earlier than retail, at a 'reward price' carrying an estimated shipment date.

    Ok, you don't get the product cheaper than retail (I guess because you pledged so much), but for the record, most people are (lucky me), so that's just a bonus. My case, £75 including international shipping. Massive saving over UK retail. 

    If you're not getting it especially cheaper then you are getting some else that is exclusive and detailed in your reward.

    "they would not have pledged more nor bought extra controllers had they known."

    Its a shame but in a way too bad. As production is slower than expected, we can't expect them to prioritize limited editions. That would be a little crazy if not plain stupid. But there was no promise you'd get special dispensation. As it stands, we do have a timeline as to when we should be expecting to receive the consoles - mostly this month with last orders in May (declared as a revision to the timeline).

    "And as others have mentioned, you don't rev up production of the standard version then reset to produce LE then go back to standard - very inefficient."

    I don't think that's quite how it works. But a unit of a different colour/appearance or spec, complex or simple is a different product. I don't think the production line will suddenly stop to produce LE units and start again. The standard production will be on-going. LE most likely added second due to a difference in specification and slightly higher complexity in making the order, then cut altogether once finished. Some orders have more controllers too which would potentially screw things up further.

    Post edited by ItsJustAC on
  • vinny75vinny75 Posts: 19Member
    edited April 2013
    ItsJustAC said:
    Right, never replied to your post.

    I see you couldn't fine evidence that you deserve your console first, because you don't. Your pledge amount has no promise of priority over me so no deal has been broken.

    You will also get it before the official launch, so again no deal has been broken there. So don't even think of calling me 'completely wrong' when those factors are not even debatable. 

    If you don't get it before retail then there would be a broken promise. A month before, 2 months, 3 months was not outlined in the deal. The deal was delivering the console earlier than retail, at a 'reward price' carrying an estimated shipment date.

    Ok, you don't get the product cheaper than retail (I guess because you pledged so much), but for the record, most people are (lucky me), so that's just a bonus. My case, £75 including international shipping. Massive saving over UK retail. 

    If you're not getting it especially cheaper then you are getting some else that is exclusive and detailed in your reward.

    "they would not have pledged more nor bought extra controllers had they known."

    Its a shame but in a way too bad. As production is slower than expected, we can't expect them to prioritize limited editions. That would be a little crazy if not plain stupid. But there was no promise you'd get special dispensation. As it stands, we do have a timeline as to when we should be expecting to receive the consoles - mostly this month with last orders in May (declared as a revision to the timeline).

    "And as others have mentioned, you don't rev up production of the standard version then reset to produce LE then go back to standard - very inefficient."

    I don't think that's quite how it works. But a unit of a different colour/appearance or spec, complex or simple is a different product. I don't think the production line will suddenly stop to produce LE units and start again. The standard production will be on-going. LE most likely added second due to a difference in specification and slightly higher complexity in making the order, then cut altogether once finished. Some orders have more controllers too which would potentially screw things up further.


    And again, you've added nothing to the conversation. I never stated I deserved mine before anyone else - only that the production order didn't make sense which numerous others have pointed out as well.

     

    Even Julie admitted that the LE will require a production line change.. https://twitter.com/juhrman/status/320275699661430784

     

    And just dismissing the fact that had the extra delay been known, it would have changed the pledge amount and, thus, the amount of money given to OUYA is ridiculous. The LE was started in the last week of backing when they knew they had a hot item on their hand - this makes it appear as a money grab and nothing they had actually planned for.

     

    And before it disappears from the KS page:

    "We're honored by all of you who are backing us -- THANK YOU. We are focused on delivering for you, first come first served. We can only promise OUYA by March to our Kickstarter backers."

    Post edited by vinny75 on
  • liceisbadliceisbad Posts: 9Member
    Another thing I don't understand, why international backers pay more for shipping? Not that I'm complaining, just curious.
  • AkbarBitcoinsAkbarBitcoins Posts: 18Member
    So there is a thread on OUYAForum about tracking, and literally nobody has their console yet.  Do we have proof they shipped to everyone???
  • AkbarBitcoinsAkbarBitcoins Posts: 18Member
    Whoops, I meant ANYONE.  Do we have proof they shipped to ANYONE???
  • Volte6Volte6 Posts: 29Member
    I'd just let it go. You aren't going to get straight answers on this one, and there's a weird sort of hate-storm for anyone who dissents.

    The salient thing to know is you should have it by the end of May, per Ouya's response. Just plan around that information and you won't have any issues, unless the goal post moves any further. Otherwise you're just in for a long ride of uncertainty and disappointment.

    As far as I'm concerned, I've received enough information to make an educated decision about my plans. Hopefully that timeline will do the same for you.


  • AkbarBitcoinsAkbarBitcoins Posts: 18Member
    The end of may is 4 days before the console is supposed to be in stores!  I am worried that they are shipping to stores first, and have forgotten about us gamers who made all this possible!
  • Volte6Volte6 Posts: 29Member
    I doubt that's the case. I think what happened is they probably realized by rolling it all into one production schedule, rather than 2 discrete ones (kickstarters and retail), they could save a lot of money... so they willingly took the risk of sacrificing the favor of developers/users from kickstarter for the benefits of a single production line.

    Probably sound financial sense, but we'll see how it plays out. I just spent months working on a game planning to receive my unit around the first week of April, only to find out that i'm now adding months to the schedule and won't have my unit until the retail release. Needless to say, this pretty much ruined my plans as a developer. 
  • Aiursrage2kAiursrage2k Posts: 58Member
    edited April 2013
    I still except to get my console sometime in april. Its only the 8th of april so they still have 22 days.  I think they should get refunds if you dont get it on time.

    The email says:
    Your order will be shipped to the address provided in April, 2013.
    Post edited by Aiursrage2k on
  • AkbarBitcoinsAkbarBitcoins Posts: 18Member
    The most recent blog update said that some people would get theirs in May.
  • jayderyujayderyu Posts: 110Member
    Volte6 said:
    I doubt that's the case. I think what happened is they probably realized by rolling it all into one production schedule, rather than 2 discrete ones (kickstarters and retail), they could save a lot of money... so they willingly took the risk of sacrificing the favor of developers/users from kickstarter for the benefits of a single production line.

    Probably sound financial sense, but we'll see how it plays out. I just spent months working on a game planning to receive my unit around the first week of April, only to find out that i'm now adding months to the schedule and won't have my unit until the retail release. Needless to say, this pretty much ruined my plans as a developer. 
    I agree with your second half. I've been wanting to test my game on the Ouya. In fact I think it's reasonable to say that you can really only complete the game when your testing on the hardware itself. I don't have the hardware and I know i'm in the 47k range. So it's going to be some time. So no matter how early I finish I need to wait. Then I need to make sure it works. So while I wanted an April release, odds are it will be likely June. It's a pity. 

    I don't blame Boxer 8, but It was poor thought on my part to expect shipping information in March :D  oh well. time to wait.
    Question the paradigm you believe in
  • bluecollarartbluecollarart Posts: 75Member
    edited April 2013

    Volte6
     said:
    I'd just let it go. You aren't going to get straight answers on this one, and there's a weird sort of hate-storm for anyone who dissents.


    You're probably right, I'd just appreciate any answers. It's fine if they need to delay it, or if production hit a snag. I think we could understand. Just, if there is a delay, let us know. Be open about it. "Open", remember that?

    The truth is probably just that they realize that they have a tough choice. If they officially announce a delay, the press will run stories on it and OUYA will look take a hit to their public image. They'll look less competent to the public. If they stay silent, the backers will get upset, but no one will really notice or care in the public. In that case, OUYA looks less competent to the backers. OUYA has to choose whose opinion they care about.

    And, sadly, the backers have already paid our money. They must feel like they don't need to worry whether we have any confidence in them. We'll get our systems, and hopefully buy some games.

    But if the public doesn't have any confidence in OUYA, they won't be able to sell anyone new on the system. And I guess that's the what they've taken as their priority. We've already given them our money, so if they have to choose between backers & potential customers, they're not gonna spend a lot of time trying to convince us that they're a good company.

    That's just the harsh truth of business, and it doesn't even really mean OUYA is a bad company. Though, if they were really cool, they'd give us some idea what was happening.
    Post edited by bluecollarart on
  • JeffRandJeffRand Posts: 23Member

    I haven't seen any posts, on the kickstarter, claiming to have received the "e-mail" or their units, since the handful that received them around the time of the launch party. That should tell you something, right there. By this time, I would have expected 1000's of them shipped.

    I don't doubt that we will see them, eventually. I think they've already made their "choice". :(

  • AchillesPDXAchillesPDX Posts: 5Member
    edited April 2013
    JeffRand said:

    I haven't seen any posts, on the kickstarter, claiming to have received the "e-mail" or their units, since the handful that received them around the time of the launch party. That should tell you something, right there. By this time, I would have expected 1000's of them shipped.

    I don't doubt that we will see them, eventually. I think they've already made their "choice". :(

    I also haven't seen any reports at all of emails or units delivered since the initial shipment on the 28th (and I frequent several Ouya forums.) It's very disappointing that the Ouya team is clearly lying to us and trying to hide some kind of serious problem. As a backer, I expected more open information and will certainly consider telling any perspective buyers in my friends circle to re-think their purchase if this is how Ouya, Inc is going to treat its user base.

    I backed this product with the promise of an open console and I thought an open community and company, apparently I was a fool for assuming they'd keep their word.
    Post edited by AchillesPDX on
  • stormhunterstormhunter Posts: 16Member
    So far, a total of 6 units confirmed as received.  Less than 1/day.  Lovely.
  • vinny75vinny75 Posts: 19Member
    So far, a total of 6 units confirmed as received.  Less than 1/day.  Lovely.

    "Backer #47169 already received his OUYA. Shipping by region, maybe? Any east coasters get a shipping email yet? Let us know!"
    https://twitter.com/OUYAgamesource/status/321675728859058176

     

     

     

  • stormhunterstormhunter Posts: 16Member
    vinny75 said:
    So far, a total of 6 units confirmed as received.  Less than 1/day.  Lovely.

    "Backer #47169 already received his OUYA. Shipping by region, maybe? Any east coasters get a shipping email yet? Let us know!"
    https://twitter.com/OUYAgamesource/status/321675728859058176

    Seriously?  I'm in the 28,000 range.  How is that this guy got his before me?
  • vinny75vinny75 Posts: 19Member
    vinny75 said:
    So far, a total of 6 units confirmed as received.  Less than 1/day.  Lovely.

    "Backer #47169 already received his OUYA. Shipping by region, maybe? Any east coasters get a shipping email yet? Let us know!"
    https://twitter.com/OUYAgamesource/status/321675728859058176

    Seriously?  I'm in the 28,000 range.  How is that this guy got his before me?
    and supposedly with 2 extra controllers...
  • Volte6Volte6 Posts: 29Member
    So far, a total of 6 units confirmed as received.  Less than 1/day.  Lovely.
    I wouldn't read it that way... I'd read it as 1.7% have been shipped (this is only a "random" sample after all)

    From that we can extrapolate that out of the 56,000 or so units, that ~950 have shipped so far... so in the last 12 days that would mean about 80/day.

    Still an embarrassing number... but it's way more than 1/day.

  • Volte6Volte6 Posts: 29Member
    Well, look like somebody is setting up http://isouyashipping.com/ based on community feedback.

    I suppose if Ouya wanted to avoid public numbers, they are going to have to deal with this sort of speculation, which will get public attention as well. Seems that not requiring the community to do this, and maintaining control of that train would have been in the best interest of Ouya. We'll see how the press picks this up.

    On the other hand, it could reflect very positively, whether accurately or not... so that's a possibility that could fall in Ouyas favor.
  • jayderyujayderyu Posts: 110Member
    The problem with the entire theory of tracking all of this. Just won't work. let's explain this simply with our know apx numbers.

    60k units for Kickstarter backers
    8k registered on the forums.
    it's likely that those 8k are the same 8k across the different Ouya sites. They represent the active Ouya online community. While this forum is supposedly for developers. I didn't see anything that required proof that you need to be a developer on site.

    13.3%  are the online community.

    ok so. Now how many % actually are going to announce they got there Ouya? I'm pretty sure that not  all 13.3% are going to announce when they got there device. I can't do anything but pull a number out of the air on this.

    So what um 10% of the community will report getting theres? I think that's an awefully generous number. I would say closer to 5%. but let's go with 10.
    So.   10% of 13.3%. is 
    1.3% of 8k
    leaving about 1040 Backers that will announce getting there Ouya.
    that comes out to 1.6% of Backers that will report when got there Ouya.

    looking at the isouyashipping.com  it looks like I over estimated so far as the list only contains a few hundred.


    In regards to shipping. Boxer8 might and probably isn't doing any of the shipping at all. At 60k units it's likely that the Ouya is being shipped from the manufacuring plant. Which will be done in bulk. This is of course all speculation. So it's likely to save on costs. That Ouya will be shipping based on a region or shipping area. I can't fathom why they would spend the extra cost to ship in backer order. 

    While I understand that backers and like me shoe string developers want there sooner. It's not cost effective to the company.  

    Question the paradigm you believe in
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