Anyone think there is something a little fishy about the way OUYA Controllers are Serialed?

Spitlebug

So long story short, I had a bum controller shipped to me.

Having filled out the RMA form, I came to a startling  and potentially chilling realization:

OUYA Controller serials are labelled on the faceplates and not the controller itself.

This is super dodgy to me. Here are the reasons why:

1.) The OUYA controller itself cannot be tracked. This opens up consumers and OUYA (the company) to a litany of problems):
i.) Consumers may end up getting shipped refurb controllers with new OUYA consoles by simply throwing a new faceplate on the controller. Either deliberately, or unintentional.
ii.) OUYA (the company) cannot actually track and/or destroy/remove problematic controllers from circulation, thus creating a serious logistics problem.
iii.) If consumers are sent refurb controllers with new systems, that is just shady business practices and probably illegal.

2.) FCC/CE markings/declarations cannot be found on the operating portion of the device, which I am sure is required by FCC rules:

"The FCC ID must be permanently marked (etched, engraved, indelibly printed, etc.) either directly on the transmitter, or on a tag that is permanently affixed (riveted,welded, glued, etc.) to it. The FCC ID label must be readily visible to the purchaser at the time of purchase."

Check every electronic device you own. You will find the FCC ID attached to the device itself, most likely under the batteries, but still attached to the device.

3.) Lost your faceplate? Tough luck. You cannot file for RMA for the controller because of the lost faceplate. No faceplate, no serial.

4.) If you happen to have a limited edition controller, the only difference is the faceplates. There is no way in hell that I am going to be shipping my faceplates back with a bum controller should they get lost or damaged. Sorry, not happening. Shouldn't have to happen.

Thoughts?

Rabid1

On my desk in front of me are 6 Android tablets, only one has a visible FCC ID, A Visual Land 10 has a sticker inside the back plate. Sticker probably qualifying for the "glued " mentioned in your quote. None of the tablets have a visible serial number.

This is typical with Android tablets. As for the controller I don't see why it would appear fishy at all. Sure is there room for possible error, yeah, but anything with human interaction has a the same risk, no system is perfect. It may be the cover and serial is so the plates stay with a replacement controller when  it is shipped back.